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FAQ’s

Questions

Yes - Your transaction is refundable in the event a Vendor does not complete the order.
Anyone can register to buy or sell.
On this website obove the header your will see "Login/Register" - follow the link and make your selection. You will be able to register as a normal customer or to become a Vendor.
You can only do this if you are a registered Vendor - You can Manage your Products and Sales - here
Yes - Any digital product of your own. Customers will only have the ability to download once paid for.

Fees

Listing Commission fee of 2% will apply on every successful & completed order.
Yes - Payment Gateway transaction fee of 3.5% for the buyer's account.
Flat payout fee Each time you request money to be sent from your iSell account to your bank account, we charge a payout fee of R10.00, regardless of the value of the payout.
Item Price =R100.00 PayFast Fee = 3.5% Total = R103.50 Payout = Total - PayFast fee (3.5%) - Commission (2%) (full shipping amount goes to seller)

Delivery

Most of the stores will have it's own shipping method setup. Some of the methods include local pick up, free delivery within range or Delivery.
This is dependent on the store selling said product.
The vendor will arrange with you on the shipping method.
This is store dependent, check with vendor.

Payment

We Use a payment gateway called Payfast, it's completely secure and you will be able to pay via your credit card or instant EFT.
No - Payfast require this from you - You will need an account with them.
Simply request a payout - We only do Bank transfers so you will need to make sure you have provided us with your banking details.

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